IT Support

Managing your expenditure means avoiding surprises. With a support contract from Anglia Computer Solutions, you'll always know your monthly support costs, with pricing set a year at a time.

IT Support Contracts

Managing your expenditure means avoiding unexpected costs. Our IT Support Contracts provide predictable pricing alongside proactive monitoring, managed backups, strengthened security, and responsive support to keep your business running smoothly.

Prepaid Support Hours

Take control of your cash flow by pre‑purchasing discounted blocks of support time that never expire. Perfect for customers who need occasional assistance or want to reduce onsite costs alongside a remote support contract, they offer flexible access to our engineers whenever required — without the commitment of a full contract.

Ad-Hoc IT Support

Whether you’re an individual or a business, our pay‑as‑you‑go IT support gives you flexible, expert assistance without the commitment of a contract — simply the support you need, when you need it.

Remote Support

Remote support gives you rapid assistance, with our engineers able to connect to your PC within seconds. It’s cheaper than onsite visits and allows us to resolve around 90% of non‑internet‑related issues. You can monitor the session in real time and speak directly with the technician as they work.

Download Remote Support Software →

On-Site Support

When issues can’t be resolved remotely, our engineers will come to you. On-site visits across Norwich, Dereham, and the wider Norfolk area for hardware repairs, installations, network troubleshooting, and hands-on technical support.

Laptop & PC Repairs

From slow performance and virus removal to hardware faults and broken screens, we repair laptops and desktop PCs of all makes and models. Bring your device to us or book an on-site visit.

We also offer custom PC builds, whether you need a high‑performance workstation, a gaming setup, or a tailored machine designed around your exact requirements.

Network & Server Support

We support all aspects of your network and server infrastructure, including Windows Server, Exchange, Active Directory, remote access, file sharing, and print services. Whether you need new systems installed, one‑off repairs, ongoing maintenance, or secure backup and cloud solutions, our engineers ensure your business stays connected and protected.

Backup Solutions

Offsite encrypted backups and Hyper-V full system image backups. Complete disaster recovery solutions available. Contact us for a tailored quote.

Ready to discuss your IT support needs?

From individuals to businesses, we’ll tailor a support package that fits your needs and budget.

Get a Quote