IT Support & Maintenance

Proactive monitoring, fixed-cost contracts, and responsive helpdesk support for Norfolk businesses.

Manage your expenditure — fixed price

Companies need to manage their expenditure to avoid surprises. By having a support contract with Anglia Computer Solutions you know what your monthly support costs are going to be with prices fixed a year at a time.

Keep your workforce productive
Ensure your systems are monitored and maintained
Ensure your backups are working correctly
Protect against hackers, viruses and other threats
Help desk manned 9 – 5 Mondays to Fridays
Latest technologies used

Our Support Services

Ad-Hoc IT Support
IT Support Contracts
Network & Server Support
Backup Solutions
Remote Support
On-Site Support
Prepaid Support Hours

IT Support Contracts

Fixed monthly price with proactive monitoring via remote management software. Predictive alerts for hard drive failures, low disk space, and other issues. Helpdesk available 9–5 Mon–Fri with out-of-hours support by arrangement.

Ad-Hoc IT Support

Pay-as-you-go IT support for businesses that need occasional help. No contract commitments — just expert support when you need it.

Prepaid Support Hours

Pre-purchase blocks of support time at discounted rates. Flexible support that gives you priority access without a full contract.

Remote Support

Quick remote access troubleshooting to resolve issues without the wait for an on-site visit. Most problems can be diagnosed and fixed remotely.

On-Site Support

When issues can’t be resolved remotely, our engineers will come to you. On-site visits across Norwich, Dereham, and the wider Norfolk area for hardware repairs, installations, network troubleshooting, and hands-on technical support.

Network & Server Support

Complete server and network infrastructure support including installation, configuration, maintenance, and ongoing management.

Backup Solutions

Offsite encrypted backups and Hyper-V full system image backups. Complete disaster recovery solutions available. Contact us for a tailored quote.

Ready to discuss your IT support needs?

Every business is different. Get in touch and we'll put together a tailored support package that fits your requirements and budget.

Get a Quote